Refund policy
Return Policy
At Baapstore, we strive to ensure customer satisfaction. Please read our return policy carefully before placing an order.
Return Request Timeline
- Return requests must be raised within 5 days from the date of delivery of the product.
- Return charges depend on products, you can check return costs of products on product page itself.
Eligible Return Reasons
Returns are accepted in the following cases:
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Product received in damaged condition.
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Product received is different from what was ordered.
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Product received has a manufacturing defect.
- All other reasons are also accepted.
Non-Returnable Categories
For hygiene, safety, and quality reasons, returns are not accepted for the following categories unless the product is received damaged, defective, or incorrect:
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Innerwear products
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Intimate products
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Personal care products
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Any other category specifically marked as non-returnable on the product page
Return Shipping
Products approved for return must be handed over only to the logistics partner arranged by Baapstore. Customers should not self-ship products unless specifically instructed by Baapstore.
Return Charges
Applicable return charges may vary depending on the product category, size, pincode and weight. Any applicable charges will be communicated during the return approval process.
Condition of Returned Products
Returned products must be:
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Unused and unwashed
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In their original packaging
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With all tags, labels, accessories, and invoices intact
Returns may be rejected if the product does not meet the above conditions.
Refund Policy
Once the returned product is received and inspected, Baapstore will notify the user regarding the approval or rejection of the refund.
If approved, the refund will be processed within 7-10 business days through the original payment method or any other method deemed appropriate by Baapstore.
Shipping charges, platform fees, payment gateway charges, or return charges may be deducted or charged wherever applicable.
Contact Us
For return or refund-related assistance, please contact Baapstore reseller support through the contact details available on Baapstore.com.
Baapstore reserves the right to modify this policy at any time without prior notice.